BARSAN started the computer business in 2002 as one of the first IT distributor companies in IRAN. Since then, BARSAN highlighted after-sale services for consumers to increase their trust in computer products. After a few years “BARSAN SERVICE. Founded as a special organization for after sale service of BARSAN distributed products in all around IRAN. Now, BARSAN SERVICES  is one of the best and trustable trademarks in the IT market in Iran. The quantity of parts guaranteed by BARSAN service is over 1,000,000 PCS per year and there are over 10,000 consumers who use BARSAN  to provide any services to them.

Now, BARSAN is ready to provide an excellent after sale services for your product in Iran 

Mission:

Our mission is to gain true customer satisfaction, along with meeting international service standards.

Merits:

With more than 20 years of experience, known as one of the most famous service providers in Iran. More than %90 customer satisfaction rate registered by continuous evaluation during the last 5 years. High rank in Higher council of informatics, having the license of IT union. First organization with Originality confirmation system from 2018

FACILITIES and Services:

BARSAN facilities and properties have improved during last 10 years:

  • Suitable working space for central office in Tehran

  • Around 30 full time staff

  • Comfortable space for visitor’s waiting room and reception.

  • More than 20 telephone lines

  • 24h/7day hotline service +98 9020965156

  • Quick swap service (for specific components)

  • Developed CRM software for managing RMA, tasks, consumers and…

  • Issue Guarantee cards for genuine goods at your storage

  • Perfect after sale services for all over in Iran

  • Automated software with capability of exporting a vast range of reports such as originality, defective item percentage, customer information and background & ... for each brand and device.

  • Participating in professional exhibitions. Free technical consultation for customers along with technical training courses.

Remote services (web site and whatsapp):

  • whatsapp tracking service +98 9020965156

  • Information Rich and user friendly website, with over 1000 visitors per day www.BARSANservice.com 

  • Tracking RMA status via web site.

  • Originality confirmation service and check guarantee date on the web site.

  • Products page with downloadable files, drivers and multi-language manuals.

  • Relevant IT & technical news

Technical facilities:

  • Professional technicians and electronic specialists

  • Reception, pretest, test, repair, final check, QC and packaging departments

  • Full repairing tools like: soldering tools, BGA machine, debuggers etc.

Strategy & goals:

  • Increasing the quality of after sale services to achieve true consumers satisfaction

  • Institutionalizing the customer care

Brands we work on:

We believe the quality and variety of items supported technically by BARSAN is an indication of our position in the market. Therefore BARSAN is quite selective and sensitive during signing service contracts to make sure that quality of items labeled won't drop shadow on the company's reputation. The main brands that we are working on are SAMSUNG, APPLE, XIAOMI, HUAWEI, ASUS, LENOVO, HP and others 

Strategy & goals:

Our main office is located in one of the best places near Tehran downtown. Having easy access from different regions of the city. Address: No8054 2nd floor, NOOR TEHRAN mall, TALEGHANI-VALIASR street, Tehran, Iran

Branches:

We support the customers all around Iran. For better and quicker services, there are 6 branches beside Tehran central office who provide service and support for customers. These branches are located in the following cities: Rasht, Tabriz, Mashad, Isfahan, Sari & Shiraz.

Tel: +98 21 88226195 - +98 912 5357549

Postal Code: 1416799585

Contact Email: info[at]BARSANservice.com